About - Tyvictoria Care Home

About Tyvictoria Care Home

A warm, welcoming home in Wales, offering compassionate residential care with personalised support for every resident.

Our story

Care that feels like home

Tyvictoria Care Home was created to give older adults a place where they can feel safe, respected and truly at ease. We focus on the small details that make everyday life comfortable—familiar routines, friendly faces and time to talk.

Families trust us because we communicate clearly, listen carefully and work in partnership—so you always know how your loved one is doing and what support is in place.

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How we care

Personalised support, delivered with dignity

Every resident is unique. We take time to understand preferences, routines and wellbeing needs, then tailor support to help each person live comfortably and confidently.

Kind, consistent carers

Respect for independence

Family partnership

Safe, calm environment

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Our values

What you can expect every day

Compassion

We treat every resident with warmth, patience and genuine care.

Dignity

Support is always respectful—protecting privacy and personal choice.

Safety

A secure home with thoughtful routines that promote wellbeing.

Community

A friendly, inclusive atmosphere where residents feel connected.

Words from

We’re proud to be trusted with the care of loved ones. Here are a few reflections shared by families.

Kirsty H (Son of Resident)

The manager and her team are superb. My dad was here from Sept 2021 and the care he has received has been exemplary; the empathy and dignity shown, knowledge of the staff of each resident, superb honest communication is above my expectations, but exactly what you need as a family member. Due to my job,

I have a great deal of experience with nursing homes and this home and the leadership provided is amazing. We highly recommend it.

Katy C (Daughter of Resident)

My father has recently moved from another care home to Ty Victoria. There is a marked difference in the standard of care. At last, I feel content that my father is in the right place.
Every member of staff that I have met has been friendly, welcoming and most of all caring.
A special mention to the

manager, who goes above and beyond in her role. Thank you all.

Heather B (Daughter of Resident)

Very pleased with the way my mother is being cared for. She has been a resident for almost three years. The staff and management have been amazing through very difficult times. There have been many improvements in the last two years to the building such as painting and decorating of the residents’ rooms

and communal area. A new development of a garden area – which is so essential in these times and allows outside visits if weather is good. The residents have regular outings and visiting musical entertainment. The home has only 22 residents but has a more homely feeling compared to some other homes I considered. The bedrooms are not large and there are shared bathrooms but the excellent level of care far outweighs anything else.

Fiona T (Daughter of Resident)

Ty-Victoria Home, every single member of staff are excellent at their jobs, so kind, thoughtful and caring. My Mum always seems settled and happy. We couldn’t ask for more. Plenty going on to keep her busy and occupied.

Erik L (Husband of Resident)

A very caring and helpful home with excellent staff and management. The residents and service is the best, with dignity to my wife. The rooms are homely and clean and the food and drink are good with good facilities.

Adele M (Daughter of Resident)

This home is like a home from home. It is the staff at Ty Victoria Nursing Home that makes this home amazing. They are caring, attentive and compassionate. The home is clean and organised. Nothing is too much for the manager and team, always keeping you informed and always available when you call. The

residents enjoy activities daily and residents and family had a wonderful time at the recent BBQ and singer. Thank you all for the fantastic job you do for the families of the residents. A thank you does not express how much we all appreciate you.

Mark D (Son of Resident)

Ty Victoria is a happy home, the staff are caring and always having fun with the residents. Each time I visit Dad he’s always happy and having a joke with whoever is looking after him at the time. The manager always has time for residents and relatives, something that I know is not easy but is greatly

appreciated. My Dad has been taken to the local pub a few times, something he used to do before he had dementia so this is a lovely touch by the home.

Nicola P (Daughter of Resident)

My mum moved into Ty Victoria Nursing Home a few months ago. The care she’s received is second to none, its like home from home. The staff are very caring, and patient with the residents.
Nothing is to much trouble for them. The home is clean, comfy and warm.
My mum was taken out for a Christmas

meal in the community pub which she enjoyed. The manager is extremely helpful, nothing is too much trouble and interacts with the residents on a daily basis. Could not wish for a better home for my mum.

D H (Power of Attorney of Resident)

The deputy manager always goes above and beyond to help us and give us all the important that we need. She is an excellent nurse, kind caring and compassionate towards the residents staff and visitors.

D H

Brian B (Son of Resident)

Mum has been resident over a year and have found the Care Home and staff to be exeptional.Constantly engaging with the residents and meeting all thier needs.Would unconditionally recommend to any Senior looking for a placement.

Ready to talk about care?

We’re here to answer questions, discuss needs and help you plan next steps. Arrange a visit to see Tyvictoria Care Home for yourself.

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